Bridging Hearts and Homes
Affordable
Reliable
Convenient
We Offer #PresyongSulit Price
IP Cargo offers affordable, transparent pricing for hassle-free shipping. Send your Balikbayan box home without the worry of hidden fees, and enjoy reliable service that keeps you connected to your loved ones.
Dependable service, guaranteed delivery
IP Cargo makes shipping easy and convenient. With multiple drop-off locations and seamless processing, sending your Balikbayan box home is simple and stress-free. Enjoy a hassle-free experience from start to finish, so you can stay focused on what matters most—your loved ones.
Seamless and stress-free shipping
At IP Cargo, we prioritize reliability and security with every shipment. Your Balikbayan box is handled with the utmost care, ensuring it arrives safely and on time. Trust us to deliver your packages securely, so you can send your love and gifts with confidence.
IP CARGO FAQs
1Do you offer pickup service?
Yes, we offer pickup service for locations within our service area.
2What forms of payment do you accept?
We accept credit cards, debit cards, and cash at all Island Pacific Cargo store locations.
3If I use a Home Depot box, what size will it be classified as?
A standard Home Depot box measuring 24” x 20” x 21” will fall under a specific category.
Note: We will confirm the shipping rate once we know the actual dimension of the box, outside of the standard box size indicated on our pricing chart.
4Can someone help me carry my box inside the store?
While our team will assist to the best of their ability, company policy requires that customers bring their boxes inside the store for processing.
5What do I need to bring when dropping off a box at Island Pacific?
Please bring two valid forms of identification and complete the required packing slip.
6Do I need an appointment to drop off a box?
No appointment is necessary. A customer service representative will assist you when you arrive at the store.
7What are your shipping rates?
Our current shipping rates are available on our website for your convenience.
8How long will it take for my box to be delivered?
Note: We are confirming the estimated delivery timeline with LBC.
9What items are prohibited from being shipped?
For safety and customs compliance, certain items are not allowed. Please refer to our prohibited items list available at the store or on our website.
10Can I track my shipment?
Yes, once your box has been processed and shipped, you’ll receive a tracking number to monitor its status online.
11Do you offer insurance for my shipment?
Yes, we offer optional insurance coverage. Please ask a store representative for details and pricing.
12What happens if my box is lost or damage?
If your box is lost or damaged, please contact our customer service team. Claims may be filed based on the declared value and insurance coverage.
13Can someone else drop off my box for me?
Yes, but they must present their own valid IDs and provide the completed packing slip with your information.
14Can I ship to multiple destinations?
Yes! Each box must be labeled and documented separately, but you can ship to multiple addresses during the same visit.
15What are your store hours?
Store hours may vary by location. Please check with your local Island Pacific store or contact us.
